Frequently Asked Questions
Everything you need to know about your AbayaButh shopping experience.
How do I determine the correct size for my abaya?
Our abayas are generally sized by length in inches (e.g., Size 54 is 54 inches long). We recommend measuring from the top of your shoulder to your ankle to find your ideal fit. Please refer to our detailed Size Guide on each product page for specific measurements.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We accept returns within 14 days of receipt, provided the items are unworn, unwashed, and have all original tags attached. Please note that sale items and certain accessories may be final sale for hygiene reasons.
How should I care for my abaya to ensure its longevity?
To maintain the quality of the fabric and any intricate hand-beading, we recommend hand washing in cold water or using a professional dry cleaning service. Always air dry your garments and iron on a low heat setting if necessary.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout options via PayPal and Buy Now, Pay Later services like Klarna and Clearpay in eligible regions.
Can I cancel or amend my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make changes, please contact our customer service team within 1 hour of placing your order. Once an order has reached the fulfillment stage, we are unable to make further modifications.